Netop Remote Control

Netop Remote Control
Netop Remote Control
Netop logo.png
Developer(s) Netop Business Solutions A/S
Stable release 10.5 / September 7, 2011; 2 months ago (2011-09-07)
Operating system Microsoft Windows, Mac OS X, Linux, Solaris and OS/2
Type Remote administration
Website netop.com/products/administration/remote.htm

Netop Remote Control is a product of Netop Business Solutions A/S. It provides [1] solutions for the remote management and support of enterprise[2][3][4] IT infrastructure, help desk, customer service, kiosk and POS devices. The cross-platform capabilities make it possible to access the most common operating systems from any operating system of the same selection like Windows, Windows Mobile, Windows CE, Linux, Mac, eComStation and more. Some features may not be available on certain operating systems. Connections over the internet is possible to both pre-installed clients as well as on-demand clients. Netop supports access to computers not having loaded the operating system for maintenance of BIOS etc. using Intel vPro.

Contents

Operation principles

Netop Remote Control utilizes a number of modules in order to provide various solutions. In basic environment like a LAN a minimum of two modules are required.

  • The Host module, which runs on the computer that needs to be accessed remotely.
  • The Guest module, which runs on the computer that is used to access distant computers.

For more advanced[5] environments and heterogeneous networks other modules may be part of the complete solution.

  • The Security Server module, which provides centralized management of remote users and logging of remote control activities.
  • The Gateway Server module, which provides single point of access into and out of networks and terminal server environments.
  • The WebConnect Server module, which provides firewall friendly connections via internet.

Security

Security is an important factor[6] when choosing a remote support solution for any enterprise. Netop Remote Control allows organizations to centrally control who can do what and where safe in the knowledge that when each remote session has finished it should be able to document what actually took place.

For systems in environments that need to meet and maintain compliance requirements,[7] remote administration software must have strict security control. Netop Remote Control 10.5 is able to exceed security standards including PCI DSS, ISO 27001, FIPS and HIPAA.

It is necessary to examine [8] the remote control software functionality that best serves organizations that need a highly secure tool that crosses all platforms and devices and is completely scalable in any environment.

Version history

The first version of Netop Remote Control for MS-DOS was released by Danware Data A/S in 1987. Current version is 10.5, which supports 32/64-bit versions of Windows 7, Windows Server 2008 R2, Ubuntu Linux and Mac OS X Lion, was released in September 2011.

The Company

The original name of the manufacturer of various products of the Netop family was Danware Data A/S. In 2009 the company changed its name into Netop Business Solutions A/S.

See also

References

External links