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1The Cult of the Customer. Create an Amazing Customer Experience That Turns Satisfied Customers Into Customer Evangelists , Shep Hyken
In today’s competitive business climate, you can’t just satisfy your customers. You have to be better than that, giving them experiences that they won’t forget. Author Shep Hyken has spent… 1983.7 руб электронная книга2Culture Hacker. Reprogramming Your Employee Experience to Improve Customer Service, Retention, and Performance , Shane Green
HACK YOUR WORKPLACE CULTURE FOR GREATER PROFITS AND PRODUCTIVITY«I LOVE THIS BOOK!» —CHESTER ELTON, New York Times bestselling author of All In and What Motivates Me «When companies focus on… 1951.19 руб электронная книга3Magnetic. The Art of Attracting Business , Joe Calloway
Magnetic: The Art of Attracting Business is a look at how consistently successful businesses are able to attract a steady and ever-increasing flow of customers. This innovative text examines a range… 1625.99 руб электронная книга4Deadlock: Stage 5 , Sara Paretsky, Rowena Akinyemi (2013)
People imagine private detectives to be tired-looking men in raincoats, but Vic is female. She's tough, beautiful, carries a gun - and goes on asking questions until she gets answers. When her cousin… 549 руб5Oxford Bookworms Library 5: Deadlock , Sara Paretsky (2007)
The Oxford Bookworms Library provides superb reading and student / teacher support for the classroom, and is also highly recommended for schools running Extensive Reading Programmes, offering the… 493 руб6The Accidental Vampire , Lynsay Sands (2008)
Ever since an accident turned her into a knockout vamp, Elvi Black's been catching her z's in a coffin, staying out of the sun, and giving up garlic. She knows there's more to being undead than what… 646 руб7The Three Fates , F. Marion Crawford (1891)
1891. With frontispiece. F. Marion Crawford was one of the more famous authors in the English-speaking world at the time of his death in 1909. He wrote over forty novels, most of which were in the… 1317 руб8The Mummy , Anne Rice (2004)
Ramses the Great has reawakened in opulent Edwardian London. Having drunk the elixir of life, he is now Ramses the Damned, doomed forever to wander the earth, desperate to quell hungers that can… 764 руб9The Mummy , Anne Rice (2008)
The reader is held captive, and, ultimately, seduced. SAN FRANCISCO CHRONICLE Ramses the Great has awakened in Edwardian London. Having drunk the elixir of life, he is now Ramses the Damned, doomed… 607 руб10If Life is a Game, These are the Rules. Ten Rules for Being Human, as Introduced in Chicken Soup for the Soul , Carter-Scott Cherie (1999)
In If Life Is a Game, These Are the Rules, Cherie shares that there are no mistakes in life, only lessons that are repeated. In thoughtful, inspirational essays illustrated with encouraging personal… 605 руб
