- Technology alignment
Business and technology alignment, or just technology alignment, corrects terminology and assumptions used in business to better match those of technology and standards anticipated in the
technology strategyand so-called technology roadmaps.
When technology is changing very rapidly in an industry, the aligning of business terms to the distinctions that the technology requires tends to dominate any
enterprise taxonomydevelopment effort. In such circumstances, consultants or specific technology training is usually required, as the organization lacks the internal skills or experience with the technologies that it expects to be using soon.
government, for example, citizen use of the Internetand the increased availability of teleworkers has presented special challenges and opportunities, typically called " e-government". At the same time, internal operational efficiencies have become more of a priority due to rising competition between jurisdictions. Often the first step is to limit the number of different departments or agencies involved. By "consolidating the technology operations of 91 state agencies into the Virginia Information Technology Agency, the State of Virginia estimates an eventual savings of nearly $100 million a year." - [http://cpr.ca.gov/report/cprrpt/issrec/stops/it/so01.htm#6b]
U.S. National Performance Reviewrecommended a data processing consolidation and modernization initiative citing industry experience suggesting operational savings of between 30 % and 50 %." - [http://cpr.ca.gov/report/cprrpt/issrec/stops/it/so01.htm#7b]
While "California is the cradle of the information technology industry" its own state government claims that "collaborative exploration and exploitation of emerging technologies is extremely rare within state government", accordingly it seeks to "improve customer relationships through
online services." However such efforts tend to rely very much on driving personalities and leadership. After one resignation, the state "lost the vision and executive sponsorship that contributed to its success and the national recognition of California's emerging eGovernment activities." This is a major problem in all technology alignment.
In Canada, a similar nationwide effort called
Service Canadahas similar goals, and has run into similar problems: "The big complaints are that departments fight over their turf and are organized to serve the bureaucracy, not Canadians. They don’t share data, information, common infrastructure, technology or integrate their business processes. Senior bureaucrats are often accused of being out of touch with the needs of Canadians." - [http://openpolitics.ca/Service+Canada] The government claims that it "is expected to save C$3 billion over five years by automating manual operations, consolidating call centres and reducing overpayments in Canada Pension Planand employment service." It "will need to spend about C$500 million for technology, consolidate or move offices and retrain the thousands of workers whose jobs were eliminated by automation."
When, as in California or Canada, new leadership and massive change to operations is required, technology alignment may simply excuse a massive
business process reengineeringand downsizingexercise. This too is a common situation in technology alignment: using the fact of new technology as a pretext for other large changes.
However, as with all such exercises, there are claims that better service will result, by (in Canada) "opening new offices and creating more front-line jobs in local communities" or (in California) "a 20 % reduction in the workforce performing shared services" and of "nearly 9,000 state employees... about 3,600 are engaged in common core functions. An eventual 20 % reduction in this workforce segment is possible through attrition when phased in over 5 years." - [http://cpr.ca.gov/report/cprrpt/issrec/stops/it/so01.htm#69b]
These claims also are fairly typical: despite a longstanding admission among experts that there is a "
productivity paradox", the introduction of new information technology and more automated work processes are always assumed to be "more efficient" than what they replace. Accordingly, technology alignment is probably not a passing fad, but, seems to be driven by factors built into business and technology culture.
* [http://cpr.ca.gov/report/cprrpt/issrec/stops/it/so01.htm the State of California performance review]
Wikimedia Foundation. 2010.
Look at other dictionaries:
Alignment — is the adjustment of an object in relation with other objects, or a static orientation of some object or set of objects in relation to others. * An alignment of megaliths: see stone row. * An alignment (archaeology) in archaeology is a secondary… … Wikipedia
Topic outline of technology — Technology refers to all tools and procedures. It is the state of knowledge and development at any given time on controlling our surroundings, and includes all tools (utensils, devices, machinery, inventions, and structures), all methods (skills … Wikipedia
Business Technology Management — üCitations missing|date=March 2007Business Technology Management (BTM) is a management science that seeks to unify business and technology decision making at every level in an enterprise. BTM delivers a set of guiding principles, known as BTM… … Wikipedia
Outline of technology — The following outline is provided as an overview of and topical guide to technology: Technology – all tools and procedures. It is the state of knowledge and development at any given time on controlling our surroundings, and includes all tools… … Wikipedia
Business/IT alignment — Introduction Business/IT alignment is an ongoing process that will optimize the relational mechanisms between the business and IT organization by working on the IT effectiveness of the organization in order to maximise the business value from IT … Wikipedia
Corporate governance of information technology — Information Technology Governance, IT Governance is a subset discipline of Corporate Governance focused on information technology (IT) systems and their performance and risk management. The rising interest in IT governance is partly due to… … Wikipedia
Stealth technology — also known as LOT (Low Observability Technology) is a sub discipline of military electronic countermeasures which covers a range of techniques used with aircraft, ships and missiles, in order to make them less visible (ideally invisible) to radar … Wikipedia
York County School of Technology — Infobox School name = York County School of Technology imagesize = 350px|upright caption = location = 2179 S. Queen St York, Pennsylvania 17402 USA district = superintendent = principal = Ms. Slone Arts and Human Services Academy Principle Ms.… … Wikipedia
Center for Information Technology — The Center for Information Technology (CIT) is an agency of the United States Federal Government. CIT, first established in 1964 as the Division of Computer Research and Technology (DCRT), provides the technological and computational support and… … Wikipedia
Large-screen television technology — developed rapidly in the late 1990s and 2000s. Various flat screen technologies are being developed, but only the liquid crystal display (LCD), plasma display (PDP) and Digital Light Processing (DLP) were released on the public market. These… … Wikipedia