Building management

Building management

Building management (in the UK) is a discipline that comes under the umbrella of facility management. A building manager supervises the hard and soft services of a built structure, ensuring that the security, health and safety, and maintenance of this built structure are in place to a satisfactory level. There are essentially, two types of building manager positions: residential and commercial. Hard services usually relate to physical, structural services such as fire alarm systems, lifts and so on whereas soft services allude to cleaning, landscaping, security and suchlike human sourced services.

Residential Building Management

In a residential environment, a building manager will typically supervise a team of porters or security officers, cleaners, electrical and mechanical contractors and depending of the size of the development, a team of administrative staff. If the development comprises several blocks, it is common that the Building manager will report to an estate manager although both titles have become interchangeable. To a lesser extent, the term "development manager" is also used. Traditionally, this role's title was "house manager".

The building manager will liaise between all the parties involved in the day-to-day management of the development.

Managing Agent

An external property management company that will issue and chase up the service charges, supervise the annual budget and approve any additional works and requirements so that the development complies with current health and safety legislation and to ensure that the residents' needs are satisfied. They also manage the on site staff (i.e. the building manager and his team). They do this on behalf of the residents and the freeholder and they are only responsible for maintaining the communal areas and not the apartments themselves.


The owners of the apartments can be at the same time occupiers but in some cases they will be investors. They are responsible for the maintenance of their apartments (known as demised premises) and they pay an annual service charge, inclusive of a fee, to the managing agent for managing the communal parts.


The freeholder has possession over the freehold of the development (i.e. the communal areas and the land the site was built on). Normally, the freeholder is the developer but in some developments, the leaseholders, when formed into a residents association, purchase the freehold.

Contracted Maintenance Companies

The contracted maintenance companies that have been appointed to maintain the plants and systems of the building (fire alarms, electrical and mechanical systems, CCTV, intercom systems, car park, landscaping etc.)

External Regulatory Bodies

External regulatory bodies include local councils, HEO, fire officers and so forth.

It is because of this delicate balance of powers that the job of the building manager could be described as a "balancing" act, since it will be down to him or her to ensure that all parties are satisfied.

The building manager also ensures that the aesthetic standards of the site he/she manages don't deteriorate and will, as a consequence, liaise with the managing agent and organize renovation projects as and when required.

Commercial Building Management

This subdivision of building management is quite similar to the previous one, the main difference being that the building will normally be made up of commercial units and or offices. The tenants will, in this case, be companies and the building manager will probably have some involvement in the sales aspect and will be responsible for ensuring that the office space is let at all times.


* [ Facilities Management Association]
* [ British Institute of Facility Managers]
*Park, "A Facilities Management: An Explanation." Palgrave NY, 1994

Wikimedia Foundation. 2010.

Look at other dictionaries:

  • Building Management System — (BMS) is a computer based control system installed in buildings that controls and monitors the building’s mechanical and electrical equipment such as air handling and cooling plant systems, lighting, power systems, fire systems, and security… …   Wikipedia

  • building management system — (BMS) United Kingdom A computer based centralised system installed in buildings that monitors and, where appropriate, controls certain key mechanical and electrical services (such as, air handling and cooling plant systems, lighting, power… …   Law dictionary

  • Building Management System — Ein Building Management System (BMS) ist eine Software, mit der ein Gebäude, das über eine Gebäudeautomatisierung verfügt, visualisiert und gesteuert werden kann. Zu den üblichen Funktionen eines Building Management Systems gehören das Steuern… …   Deutsch Wikipedia

  • Building Commissioning — is the process of ensuring, in new construction, that all the subsystems for HVAC, Plumbing, Electrical, Fire/Life safety, and Building Security are operating as intended by the building owner and as designed by the building architects and… …   Wikipedia

  • Building automation — can also refer to Build automation, the practice of programmatically compiling software programs. A Building Automation System (BAS) is an example of a Distributed control system. Building automation describes the functionality provided by the… …   Wikipedia

  • Building Schools for the Future — (BSF) is the name of the UK Government s investment programme in secondary school buildings in England. The program is very ambitious in its costs, timescales and objectives, with politicians from all parties supportive of the principle but… …   Wikipedia

  • Management consulting — indicates both the industry and practice of helping organizations improve their performance primarily through the analysis of existing organizational problems and development of plans for improvement. Organizations hire the services of management …   Wikipedia

  • Management Development Institute — Motto Yogah Karmasu Kaushalam (Sanskrit) from the Gita 2:50 Motto in English Pefection in action is Yoga An act becomes perfect when you do it with all joy and without expecting anything in return …   Wikipedia

  • Building Lifecycle Management — (englisch: Management zur Sicherung von Gebäuden) oder BLM ist eine Adaption des Product Lifecycle Management (PLM) und seiner Techniken für den Entwurf, die Errichtung und Verwaltung von Gebäuden. Ohne eine genaue und weitgehende… …   Deutsch Wikipedia

  • Building lifecycle management — or BLM is the adaptation of product lifecycle management (PLM) like techniques to the design, construction, and management of buildings. Building lifecycle management requires accurate and extensive building information modeling (BIM).ee… …   Wikipedia