Defense Finance and Accounting Service

Defense Finance and Accounting Service
Defense Finance and Accounting Service
Defense Finance Accounting Services (DFAS) Official Seal.gif
Official seal
Defense Finance Accounting Services (DFAS) Official Logo.gif
Official logo
Agency overview
Formed 1991
Headquarters Indianapolis, IN
Employees 13,000
Annual budget $1.5 billion [1]
Agency executives ~Teresa (Terri) McKay, Director
~Richard P. (Gus) Gustafson, Principal Deputy Director
~Steve Turner, Deputy Director, Operations
~Nancy Zmyslinski, Deputy Director, Strategic Business Management [2]

The Defense Finance and Accounting Service (DFAS) is an agency of the United States Department of Defense that provides finance and accounting services for the civil and military members of the Department. Headquartered in Indianapolis, IN, it was activated on Jan. 18, 1991. DFAS is the world's largest finance and accounting operation.

DFAS pays all DoD military and civilian personnel, retirees and annuitants, as well as major DoD contractors and vendors. DFAS also supports customers outside the DoD in support of electronic government initiatives. These customers include the Executive Office of the President, the Environmental Protection Agency, the Department of Energy, the Department of Veterans Affairs, the Department of Health and Human Services and the Broadcasting Board of Governors.

DFAS is a working capital fund agency financed by reimbursement of operating costs from its governmental customers (mostly the military service departments) rather than through direct appropriations. This service-provider relationship with its customers has resulted in a continuous innovation and improvement in the quality of services DFAS provides.[citation needed] DFAS has steadily reduced its operating costs and has returned these savings to customers in the form of decreased costs.[citation needed]

In FY 2010, DFAS:

  • Processed 168.9 million pay transactions (6.4 million people)
  • Made 8.1 million travel payments
  • Paid 11.4 million commercial invoices
  • Maintained 255.2 million General Ledger accounts
  • Managed military retirement and health benefits funds ($487.9 billion)
  • Made $578 billion in disbursements to pay recipients
  • Managed $31.9 billion in foreign military sales (reimbursed by foreign governments)
  • Accounted for 1,129 active DoD appropriations



In 1991, Secretary of Defense Dick Cheney created the Defense Finance and Accounting Service to reduce the cost of Defense Department finance and accounting operations and to strengthen financial management through consolidation of finance and accounting activities across the department. Since its inception, DFAS has consolidated more than 300 installation-level finance and accounting offices into 10 sites, and reduced the work force from about 27,000 to about 13,000 personnel.

In 2003, DFAS was selected by the Office of Personnel Management to be one of four governmental entities to provide payroll services for the U.S. government. In 2004, Nielsen Norman Group named the Defense Finance and Accounting Service's portal (ePortal) among the 10 best government intranets in the world. Experts at the Nielsen reviewed hundreds of intranets before naming the top ten which shared traits like good usability and organization, performance metrics and incremental improvements.[3]

The 2005 round of Base Realignment and Closure cuts had DFAS being completely restructured. Many sites were integrated into major centers. The organization has continued to shift its focus to be a joint service provider, to smoothly meet the needs of all the armed services.[citation needed] These changes allow the entity to do more with less and continue its exceptional performance.[citation needed] This transformation ensures DFAS a long and valued life in the years to come.[citation needed]

One of the most visible responsibilities of DFAS is handling military pay.


See also

  • Air Reserve Personnel Center, Denver, CO, former Lowry AFB


External links

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