Lean consumption

Lean consumption

In the fall of 2005, James P. Womack and Daniel T. Jones published an article in the Harvard Business Review describing a new theory called Lean Consumption.

Lean Consumption is based on Lean Manufacturing, also known as Lean Production. Lean Manufacturing was pioneered by Toyota founder Taiichi Ohno, and revolutionized and streamlined the manufacturing industry. Whereas Lean Manufacturing set out ways to streamline manufacturing processes, Lean Consumption "minimizes customers' time and effort by delivering exactly what they want when and where they want it". Processes are focused on eliminating waste, while increasing productivity, speed of operation and improving customer interaction.

This process was proposed for large corporations, but smaller corporations have been able to take this theory and apply it to small business. This has the effect of more efficient business and better customer service and SLAs.

Related fields to Lean Consumption include:

* Six Sigma

* Lean Thinking

* Theory of Constraints

Principles of Lean Consumption

* Solve the customer's problem completely by insuring that all the goods and services work, and work together.

* Don't waste the customer's time.

* Provide exactly what the customer wants.

* Provide what's wanted exactly where it's wanted.

* Provide what's wanted where it's wanted exactly when it's wanted.

* Continually aggregate solutions to reduce the customer's time and hassle.


* Identify and improve activities that create and add value for the customer.

* Determine what processes are necessary to deliver that value.

* Cut down on activities that do not add value.

* Deliver products precisely when the customer requires them.

* Improve and streamline these processes continuously.

Companies that Use Lean Consumption and Variations

* Toyota

* Microsoft


* Motorola

* List of Six Sigma companies

Lean Consumption in the IT Industry

The industry most affected by Lean Consumption is the IT and Computer Services Industry. Companies like Microsoft and IBM are the most notable companies to employ Lean Consumption or some variation of the theory. A notable smaller adoptee is [http://www.cybernomics.com Cybernomics] , which has been able to employ Lean Consumption theory to better satisfy customers by giving them exactly what they require when they require it and at the same time, planning ahead with Proactive IT to avoid break-fix situations, all while lowering cost to the end user.

Read the Article Summary

* Womack, James P. and Jones, Daniel T. "Lean Consumption", Harvard Business Review. 2005: http://custom.hbsp.com/b01/en/implicit/custom.jhtml?pr=LEANER0503C2005030462

External Sources

* Lean Enterprise Institute: http://www.lean.org

Wikimedia Foundation. 2010.

Look at other dictionaries:

  • Lean burn — refers to the use of lean mixtures in an internal combustion engine. The air fuel ratios can be as high as 65:1, so the mixture has considerably less fuel in comparison to the stoichiometric combustion ratio (14.7:1 for petrol for example).… …   Wikipedia

  • Consumption Maps — are designed to help managers understand the customer’s viewpoint while going through the company’s business process. In analyzing the process, managers are able to question the value of certain steps while working to create an ideal experience… …   Wikipedia

  • Consumption maps — are designed to help managers understand the customer’s viewpoint while going through the company’s business process. In analyzing the process, managers are able to question the value of certain steps while working to create an ideal experience… …   Wikipedia

  • Red meat — For other uses, see Red meat (disambiguation). Red meat in traditional culinary terminology is meat which is red when raw and not white when cooked. In the nutritional sciences, red meat includes all mammal meat. Red meat includes the meat of… …   Wikipedia

  • Business and Industry Review — ▪ 1999 Introduction Overview        Annual Average Rates of Growth of Manufacturing Output, 1980 97, Table Pattern of Output, 1994 97, Table Index Numbers of Production, Employment, and Productivity in Manufacturing Industries, Table (For Annual… …   Universalium

  • nutrition, human — Introduction       process by which substances in food are transformed into body tissues and provide energy for the full range of physical and mental activities that make up human life.   The study of human nutrition is interdisciplinary in… …   Universalium

  • Oxygen sensor — Contents 1 Automotive applications 1.1 Function of a lambda probe 1.2 The probe …   Wikipedia

  • Management accounting — Accountancy Key concepts Accountant · Accounting period · Bookkeeping · Cash and accrual basis · Cash flow management · Chart of accounts  …   Wikipedia

  • nutritional disease — Introduction       any of the nutrient related diseases and conditions that cause illness in humans. They may include deficiencies or excesses in the diet, obesity and eating disorders, and chronic diseases such as cardiovascular disease,… …   Universalium

  • Paleolithic diet — This article is about a modern nutritional approach. For information on the dietary practices of Paleolithic humans, see Paleolithic#Diet and nutrition. Paleolithic style dish: seafood stew The modern dietary regimen known as the Paleolithic diet …   Wikipedia