- General manager
General Manager or GM for short is a descriptive term for certain executives in a
businessoperation. It is also a formal title held by some business executives, most commonly in the hospitality industry.
Most commonly, the term general manager refers to any executive who has overall responsibility for managing both the
revenueand costelements of a company's income statement. This is often referred to as Profit & Loss (P&L) responsibility. This means that a general manager usually oversees most or all of the firm's marketingand salesfunctions as well as the day-to-day operations of the business. Frequently, the general manager is also responsible for leading or coordinating the strategic planningfunctions of the company.
In many cases, the general manager of a business is given a different formal title or titles. Most corporate managers holding the titles of
Chief Executive Officer(CEO) or President, for example, are the general managers of their respective businesses. More rarely, the Chief Financial Officer(CFO), Chief Operating Officer(COO), or Chief Marketing Officer(CMO) will act as the general manager of the business. Depending on the company, individuals with the title Managing Director, Regional Vice President, Country Manager, Product Manager, Branch Manager or Segment Manager may also have general management responsibilities.
consumer productscompanies, general managers are often given the title Brand Manager or Category Manager. In professional servicesfirms, the general manager may hold titles such as Managing Partner, Senior Partner, or Managing Director.
non-profitenterprises, the general manager is often given the title Executive Director.
In hotels, the General Manager is the executive manager responsible for the overall operation of hotel or resort. The General Manager of a hotel usually reports directly to a corporate office or hotel owner. Common duties of a General Manager include hiring and management of a management team, overall management of hotel staff, creation and presentation of an operational budget, determining and setting business objectives and goals, responding to and managing emergencies and major issues involving guests, employees, or the facility, maintaining relations with surrounding businesses, handling political relations with local governments, and many additional duties. The extent of duties of a hotel General Manager usually depend on the size of the hotel and company, for example, General Managers of a smaller hotels may have additional duties such as accounting, human resources, payroll, purchasing, and other duties that would usually be handled by other managers or departments in a larger hotel.
professional sports, the General Manager is a team executive responsible for acquiring the rights to player personnel, negotiating their contractsand reassigning or dismissing players no longer desired on the team. The general manager may also have responsibility for hiring the head coach of the team.
For many years in U.S. professional sports, coaches often served as general managers for their teams as well, deciding which players would be kept on the team and which ones dismissed, and even negotiating the terms of their contracts in cooperation with the ownership of the team. In fact, many sports teams in the early years of U.S. professional sports were coached by the owner of the team, so in some cases the same individual served as owner, general manager and head coach.
As the amount of money involved in professional sports increased, many prominent players began to hire agents to negotiate contracts on their behalf. The intensified contract negotiations that resulted and the overall increased need for professional business management drove many sports teams to separate the positions of coach and general manager. Some coaches, however, still insist on being allowed to fill both positions as a condition of employment.
In some sports leagues
salary capshave been adopted to maintain a competitive balance and in these leagues it is one of the functions of the general manager to ensure all player contracts are in accordance with these caps, as well as consistent with the desires of the ownership and its ability to pay.
General managers are usually responsible for the selection of players in player drafts and work with the coaching staff and scouts to build a strong team. In sports with developmental or
minor leagues, the general manager is usually the team executive with the overall responsibility for "sending down" and "calling up" players to and from these leagues, although the head coach may also have significant input into these decisions.
Some of the most successful sports general managers have been former players and coaches, while others have backgrounds in ownership and business management.
The term is not commonly used in Europe, especially in soccer, where the position of "manager" or "coach" is used instead to refer to the managing/coaching position. The position of
director of footballmight be the most similar position on many European footballclubs.
General manager (baseball)
General manager (ice hockey)
Certified Business Manager(CBM) A professional designation for senior general management
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Look at other dictionaries:
general manager — ➔ manager * * * general manager UK US noun [C] HR, WORKPLACE ► a person who is in charge of all or part of an organization or company: general manager for/of sth »He s been made general manager for exploration and production projects … Financial and business terms
general manager — /ˈdʒɛneral ˈmanadʒer, ingl. ˌdʒɛnərəlˈmænɪdʒə(r)/ [propr. «direttore generale»] loc. sost. m. e f. inv. direttore generale … Sinonimi e Contrari. Terza edizione
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general manager — įmonės direktorius statusas T sritis profesijos apibrėžtis Asmuo, paskirstantis įmonės personalo pareigas, prižiūrintis rinkodarą, gamybą ir administravimą. atitikmenys: angl. chief general manager; general manager; managing director; plant… … Lithuanian dictionary (lietuvių žodynas)
general manager — generalinis valdytojas statusas T sritis profesijos apibrėžtis Asmuo, organizuojantis ir atsakantis už veiksmingą organizacijos, įmonės, bendrovės ar institucijos veiklą. atitikmenys: angl. chief general manager; general manager pranc. directeur… … Lithuanian dictionary (lietuvių žodynas)
general manager — generalinis direktorius statusas T sritis profesijos apibrėžtis Asmuo, organizuojantis ir atsakantis už veiksmingą organizacijos, įmonės, bendrovės ar institucijos veiklą. atitikmenys: angl. chief executive; chief executive officer; general… … Lithuanian dictionary (lietuvių žodynas)
general manager — vyriausiasis viešbučio vadybininkas statusas T sritis profesijos apibrėžtis Asmuo, vadovaujantis jam pavaldžių viešbučio ar kitokios apgyvendinimo įstaigos įvairių sričių vadybininkų veiklai. atitikmenys: angl. general manager; hotel manager… … Lithuanian dictionary (lietuvių žodynas)
general manager — noun the highest ranking manager (Freq. 3) • Hypernyms: ↑head, ↑chief, ↑top dog * * * general manager, the executive in charge of the day to day operation of a factory, business, or other enterprise … Useful english dictionary
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general manager — vyriausiasis vadybininkas statusas T sritis profesijos apibrėžtis Asmuo, vadovaujantis jam pavaldžių įvairių sričių vadybininkų veiklai. atitikmenys: angl. general manager pranc. gestionnaire général, m šaltinis Vadovai ir vadybininkai :… … Lithuanian dictionary (lietuvių žodynas)