- Dashboards (management information systems)
In management information systems, a dashboard is an
executive information systemuser interface that (similar to an automobile's dashboard) is designed to be easy to read. For example, a product might obtain information from the local operating system in a computer, from one or more applications that may be running, and from one or more remote sites on the Web and present it as though it all came from the same source. [http://searchcio.techtarget.com/sDefinition/0,,sid182_gci804078,00.html Dictionary definition of dashboards, contributed by Matt Sorenson] , SearchCIO.com, 25 February 2002. Retrieved: 9 February 2008.]
Types of dashboards
Digital dashboards may be laid out to track the flows inherent in the business processes that they monitor. Graphically, users may see the high-level processes and then drill down into low level data. This level of detail is often buried deep within the corporate enterprise and otherwise unavailable to the senior executives.
Three main types of digital dashboard dominate the market today: stand alone software applications, web-browser based applications, and desktop applications also known as
desktop widgets. The last are driven by a widget engine.
Specialized dashboards may track all corporate functions. Examples include
human resources, recruiting, sales, operations, security, information technology, project management, customer relationship managementand many more departmental dashboards.
Digital dashboard projects involve business units as the driver and the information technology department as the enabler. The success of digital dashboard projects often rely on the correct selection of
metricsto monitor. Key performance indicators, balanced scorecards and sales performance figures are some of the content appropriate on business dashboards.
Interface design styles
To some extent, most graphical user interfaces (GUIs) resemble an automobile dashboard. Although a computer dashboard is more likely to be interactive than an automobile dashboard, some product developers consciously employ this metaphor (and sometimes the term) in the
interface designso that the user instantly recognizes the similarity. Some products that aim to integrate information from multiple components into a unified display refer to themselves as dashboards. Based on the metaphor of the instrument panel in a car, the computer or digital dashboard provides a business manager with the input necessary to "drive" the business. Highlights with colors similar to traffic lights, alerts, drill-downs, summaries, graphics such as bar charts, pie charts, bullet graphs, sparklinesand gauges are usually set in a portal-like environment that is often role-driven and customizable.
The idea of digital dashboards followed the study of
decision support systems in the 1970s. With the surge of the web in the late 1990s, digital dashboards as we know them today began appearing. Many systems were developed in-house by organizations to consolidate and display data already being gathered in various information systems throughout the organization. Today, digital dashboard technology is available "out-of-the-box" from many software providers. Some companies however continue to do in-house development and maintenance of dashboard applications. For example, GE Aviation has developed a proprietary software/portal called "Digital Cockpit" to monitor the trends in aircraft spare parts business.
Benefits of digital dashboards
Digital dashboards allow managers to monitor the contribution of the various departments in their organization. To gauge exactly how well an organization is performing overall, digital dashboards allow you to capture and report specific data points from each department within the organization, thus providing a "
snapshot" of performance.
Benefits of using digital dashboards include:
*Visual presentation of performance measures
*Ability to identify and correct negative trends
*Ability to generate detailed reports showing new trends
*Ability to make more informed decisions based on collected
*Align strategies and organizational goals
*Save time over running multiple reports
Business activity monitoring
Complex Event Processing
Corporate performance management
Dashboard of Sustainability
Enterprise manufacturing intelligence
Event Stream Processing
* cite book
title=Information Dashboard Design
* " [http://www.epmreview.com/KPI-Library.html EPM Review - examples of KPIs used in] [http://it.toolbox.com/wiki/index.php/Create_Dashboards_with_Excel Dashboards] "
* Dashboard Article: [http://www.toptechnews.com/story.xhtml?story_id=1120003S4Z00] , [http://www.intelligententerprise.com/showArticle.jhtml?articleID=18300136]
* Dashboardinsight: [http://www.dashboardinsight.com Dashboardinsight] Dashboard articles, examples and discussion
* DashboardZone: [http://www.dashboardzone.com Dashboards] - Zone for all dashboard examples, KPIs and reviews
* Dashboards By Example: [http://www.enterprise-dashboard.com Dashboard Examples] - Collection of examples of business dashboards implemented in many industries
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