__NOTOC__Reengineering is radical redesign of an organization's processes, especially its business processes. Rather than organizing a firm into functional specialties (like production, accounting, marketing, etc.) and looking at the tasks that each function performs, we should, according to the reengineering theory, be looking at complete processes from materials acquisition, to production, to marketing and distribution. The firm should be re-engineered into a series of processes.

The main proponents of re-engineering were Michael Hammer and James A. Champy. In a series of books including "Reengineering the Corporation", "Reengineering Management", and "The Agenda", they argue that far much time is wasted passing-on tasks from one department to another. They claim that it is far more efficient to appoint a team who are responsible for all the tasks in the process. In "The Agenda" they extend the argument to include suppliers, distributors, and other business partners.

Re-engineering is the basis for many recent developments in management. The cross-functional team, for example, has become popular because of the desire to re-engineer separate functional tasks into complete cross-functional processes. Also, many recent management information systems developments aim to integrate a wide number of business functions. Enterprise resource planning, supply chain management, knowledge management systems, groupware and collaborative systems, Human Resource Management Systems and customer relationship management systems all owe a debt to re-engineering theory.

Criticisms of re-engineering

Reengineering has earned a bad reputation because such projects have often resulted in massive layoffs. This reputation is not altogether unwarranted, since companies have often downsized under the banner of reengineering.Further, reengineering has not always lived up to its expectations. The main reasons seem to be that:
* Reengineering assumes that the factor that limits an organization's performance is the ineffectiveness of its processes (which may or may not be true) and offers no means of validating that assumption.
* Reengineering assumes the need to start the process of performance improvement with a "clean slate," i.e. totally disregard the "status quo."
* According to Eliyahu M. Goldratt (and his Theory of Constraints) reengineering does not provide an effective way to focus improvement efforts on the organization's constraint.

There was considerable hype surrounding the introduction of "Reengineering the Corporation" (partially due to the fact that the authors of the book reportedly Fact|date=September 2007 bought numbers of copies to promote it to the top of bestseller lists).

Abrahamson (1996) showed that fashionable management terms tend to follow a lifecycle, which for Reengineering peaked between 1993 and 1996 (Ponzi and Koenig 2002). They argue that Reengineering was in fact nothing new (as e.g. when Henry Ford implemented the assembly line in 1908, he was in fact reengineering, radically changing the way of thinking in an organization). Dubois (2002) highlights the value of signaling terms as Reengineering, giving it a name, and stimulating it. At the same there can be a danger in usage of such fashionable concepts as mere ammunition to implement particular reforms.

ee also

* Reengineering (software)
* Process management
* Business process reengineering
* Business philosophy
* Management
* Manufacturing
* Process architecture


* [ Business Process Redesign: An Overview] , "IEEE Engineering Management Review".
* Abrahamson, E. (1996). Management fashion, "Academy of Management Review", 21, 254-285.
* Champy, J. (1995). "Reengineering Management", Harper Business Books, New York.
* Dubois, H. F. W. (2002). Harmonization of the European vaccination policy and the role TQM and reengineering could play, "Quality Management in Health Care", 10(2): pp. 47-57. [;jsessionid=FBLJvhQdtm2LjZ9gVv9nkLtcG2ptdJVgPn8pxtJWmRWc6Gw1Vkxk!-42534952!-949856144!8091!-1 "PDF"]
* Hammer, M., (1990). "Reengineering Work: Don't Automate, Obliterate", "Harvard Business Review", July/August, pp. 104-112.
* Hammer, M. and Champy, J. A.: (1993) Reengineering the Corporation: A Manifesto for Business Revolution, Harper Business Books, New York, 1993. ISBN 0-06-662112-7.
* Hammer, M. and Stanton, S. (1995). "The Reengineering Revolution", Harper Collins, London, 1995.
* Hansen, Gregory (1993) "Automating Business Process Reengineering", Prentice Hall.
* Ponzi, L. and Koenig, M. (2002). "Knowledge management: another management fad?", "Information Research", 8(1).
* "Reengineering Reviewed", (1994). "The Economist", 2 July 1994, pp 66.
* Rummler, Geary A. and Brache, Alan P. Improving Performance: How to Manage the White Space in the Organization Chart, ISBN 0-7879-0090-7.

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См. также в других словарях:

  • reengineering — The radical transformation of a postal business process to achieve orders of magnitude improvement in one or more performance measures relating to fitness for purpose, quality, cycle time, and cost; usually requiring the application of technology …   Glossary of postal terms

  • Reengineering — I Reengineering   [riendʒɪ nɪərɪȖ, englisch], Business Reengineering [ bɪznɪs ], Restrukturierung, neuartiges Konzept der Unternehmensführung zur Verbesserung der Kostensituation und der Handlungsgeschwindigkeit, das alle im Unternehmen… …   Universal-Lexikon

  • Reengineering — Dieser Artikel oder Abschnitt ist nicht hinreichend mit Belegen (Literatur, Webseiten oder Einzelnachweisen) versehen. Die fraglichen Angaben werden daher möglicherweise demnächst gelöscht. Hilf Wikipedia, indem du die Angaben recherchierst und… …   Deutsch Wikipedia

  • reengineering — reengineer re‧en‧gi‧neer [ˌriːendʒˈnɪə ǁ ˈnɪr] also re engineer verb 1. [transitive] to improve the design of a product: • The car s suspension has been re engineered. 2. [intransitive, transitive] to change the structure of an activity,… …   Financial and business terms

  • Reengineering — Analyse und Überarbeitung eines vorhandenen Softwaresystems mit dem Ziel, dessen ⇡ Softwarequalität zu verbessern. Dabei kann es z.B. um die Restrukturierung von Programmcodes, die Gestaltung von Benutzeroberflächen unter softwareergonomischen… …   Lexikon der Economics

  • Reengineering — Réingénierie des processus d affaires Pour les articles homonymes, voir RPA et BPR. La réingénierie des processus d affaires (RPA), également connu en anglais sous le nom Business Process Reengineering (BPR), est une approche qui vise à repenser… …   Wikipédia en Français

  • reengineering — noun the application of technology and management science to the modification of existing systems, organizations, processes and products in order to make them more effective, efficient and responsive …   Wiktionary

  • Reengineering — Re|en|gi|nee|ring [ri:ɛndʒi niəriŋ] das; s <zu engl. re (vgl. ↑re...) u. engineering, vgl. ↑Engineering> grundlegende Umgestaltung bzw. Neustrukturierung eines Unternehmens zur Verbesserung der Kostensituation u. der… …   Das große Fremdwörterbuch

  • REENGINEERING — анализ, разбор (расшифровка) конструкции, структуры, построения программного или аппаратного изделия; восстановление структурной схемы и алгоритма работы; проектирование по [готовому] образцу …   Словарь электронного бизнеса

  • reengineering — re·engineering …   English syllables

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