Omni Hotels & Resorts

Omni Hotels & Resorts
Omni Hotels & Resorts
Type Private
Industry Hospitality, tourism
Founded 1958
Headquarters Irving, Texas United States
Key people James Caldwell,
Michael Deitemeyer,
Owner(s) Robert Rowling, TRT Holdings

Omni Hotels & Resorts is a privately held, international luxury hotel company based out of Irving, Texas.[1] The hotel brand consistently ranks "Highest in Guest Satisfaction Among Upscale Hotel Chains" by J. D. Power and Associates, and has won numerous other awards, including recognition as one of the top hotel brands by Consumer Reports and placement in the Best of the Best Luxury Portfolio by the Robb Report.[2]



Omni Hotels is currently owned by private equity investor Robert Rowling of TRT Holdings, who bought the company in February of 1996 from World International Holdings, Ltd. and the Hong Kong-based conglomerate, The Wharf (Holdings) Limited.[3]


The company currently operates 47 properties in the United States, Canada, and Mexico totaling over 14,500 rooms and employing more than 15,000 people.[4] Of the properties only four are franchised (Cancun, Puerto Aventuras, Newport News, and Philadelphia), with the remaining hotels being managed or owned by Omni Corporate. Omni Hotels places emphasis on the upscale leisure and corporate business traveler, complete with a complimentary guest loyalty and kids program, complimentary Wi-Fi, and award-winning dining, including a McCormick & Schmick's at the Omni San Diego and the acclaimed Noé Restaurant & Bar at the Omni Houston and the Omni Los Angeles.[5] Omni was the largest hotel chain to not offer in-room adult movies, until Marriott announced a similar policy in 2011.[6]

Omni Hotels ranked number one in the 2010 J.D. Power North America Guest Satisfaction Survey in the Upscale Hotels category, the fourth time ranked number one since 2000. Several Omni properties have consistently won national acclaim and accolades based on customer service, guest satisfaction, and overall luxury including the Omni Mandalay Hotel at Las Colinas in Irving, the Omni Orlando Resort at ChampionsGate, the Omni Parker House in Boston, the Omni San Diego, the Omni San Francisco, the Mokara San Antonio, and the Omni William Penn in Pittsburgh.[7] Other hotels include the Amelia Island Plantation.

The four-star, 32-story Omni San Diego Hotel in San Diego, CA
Omni Mandalay Hotel in Las Colinas, TX


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