- Kroll Inc.
company_name = Kroll Inc.
company_type = Subsidiary
parent=Marsh & McLennan
foundation = 1972
founder=Jules B. Kroll
New York City
key_people = Ben Allen, President and CEO Mike Hellriegel, CFO Sabrina Perel, General Counsel
industry = corporate investigation
revenue = $1 billion (2007)
num_employees = 3,800
homepage = [http://www.kroll.com/ www.kroll.com]
Kroll is a global risk consulting company headquartered in New York. Since its founding in
1972by Jules B. Kroll, the company has expanded beyond private investigation and security services into all areas of corporate risk mitigation including background screening, business intelligence, market intelligence, forensic accounting, electronic discovery, and data recovery, among others. It is a subsidiary of Marsh & McLennan Companies.
Kroll began its trademark line of investigative work in the financial sector in the 1980's, when corporations in New York City approached Kroll to profile investors, suitors and takeover targets, with special attention to any perceived connections to disreputable organizations, suspicious business practices, personality and integrity issues, or any kind of corporate malfeasance. Kroll developed a name for itself as Wall Street's premier "private eye".
In the 1990's, Kroll went beyond its traditional business intelligence and investigations work, as a growing client base with considerable activity in mergers and acquisitions allowed Kroll to acquire other firms specializing in forensic accounting, background screening, drug testing, electronic data recovery and market intelligence.
2002, Kroll acquired Kelly McCann's firm Crucible Security Services. McCann is now Senior Vice President of Kroll's security services and training departments.
Kroll was itself acquired by professional services firm
Marsh & McLennan Companiesin July 2004. Lead on the Marsh side as chairman and CEO was Jeffrey W. Greenberg, the son of AIG CEO Maurice R. Greenberg, but he had to resign from his posts at Marsh on October 25, 2004 in favour of Michael G. Cherkasky, who was formerly with Kroll.
Kroll is headquartered in New York City, and has important offices in
Chicago, Los Angeles, Eden Prairie, San Francisco, Dallas, Miami, and Washington DC. The Miami office serves as the headquarters for Kroll's operations in Latin America, where it also has offices in Argentina, Brazil, Mexicoand Colombia.
The Europe, Middle East and Africa (EMEA) region is one of Kroll's most important. Kroll's EMEA headquarters are in
London, and the company has a strong presence in Spain, with offices in Madridand Barcelona. The EMEA region is supported by offices in Parisand Milan, while Kroll's office in Dubaiprovides risk consultancy services in the Gulf.
Kroll's Asian operations are carried out by offices in
Hong Kong, Shanghai, Mumbai, Beijing, Singaporeand Tokyo.
Range of operations
Kroll maintains various lines of business, and there are plans to further integrate them. Kroll's parent company MMC is reportedly staving off Kroll's business lines which it does not consider to be "core Kroll", or consistent with MMC's other operating companies (which include Marsh, a risk brokerage, or the management consultancy
Oliver Wyman). The following are core Kroll activities:
Business Intelligence and Investigations
Kroll's traditional business of delving into the backgrounds of companies and individuals has been strengthened by an active forensic accountancy division, and a larger group focused on financial investigations. Kroll's success at BI&I has seen numerous "copycat" companies spring up, offering similar services to Kroll and following a similar marketing "risk consulting" moniker. Many of these "risk consultancies" are headed by former Kroll directors.
Ontrack and Electronic Data Recovery
Kroll acquired a data recovery company named Ontrack, which has revolutionized Kroll's business operations. Kroll Ontrack has patented technologies and capabilities in recovering seemingly deleted files, including internet-based information that was never downloaded onto the computer and cleared from the cache. Kroll Ontrack's technology is expanding in-house, amplifying Kroll's capacities in its other divisions.
Kroll is capable of doing background screens on job candidates for universities, banks, law firms, and other corporations.
Kroll offers consulting services on building and construction security, covering fire escapes, resistance to impact, CCTV camera placement, and other security matters.
Kroll was previously known for its merger with O'Gara, an armoured-vehicles provider, as well as its physical security services, with numerous military and special forces veterans providing protection services. This side of the business was reportedly found to not be in line with Kroll's development as a risk consultancy driven by intellectual firepower and fact-finding expertise, and was spun off.
The Heroin Trail case
In 1987, in the prominent
First Amendmentcase over The Heroin Trail stories in " New York Newsday", attorney Floyd Abramsenlisted Kroll's help to find an eyewitness: "But was it conceivable that we could come up with an eyewitness who could be of help? I called Jules Kroll, the CEO of Kroll Associates, the nation's most acclaimed investigative firm, to ask him if he could inquire, through the extensive range of former law enforcement officials employed by him, whether Karaduman was known to be a drug trafficker in Istanbul." [cite book | first = Floyd | last = Abrams | authorlink = Floyd Abrams | title = Speaking Freely: Trials of the First Amendment | publisher= Viking Press | year = 2005 | pages = p.124-137 | isbn = 0670033758] Kroll came through: two weeks into the trial the firm produced Faraculah Arras, who was prepared to testify he was involved in one of Karaduman's drug deals. "I was stunned," recalled Abrams.
Abrams used Kroll again in 1998 to investigate claims by CNN's "Newstand" documentary that sarin nerve gas had been used in Vietnam in 1970 as part of
Operation Tailwind. [cite news
title=CNN Retracts Report That U.S. Used Nerve Gas
date=July 3rd, 1998
author=Robin Pogrenbin and Felicity Barringer
work=The New York Times]
WTC & Sears Tower security
Kroll were responsible for revamping security at the
World Trade Centerafter the 1993 World Trade Center bombing. [cite web
title=A Midlife Crisis at Kroll Associates
date=September 1st, 1994
work=The New York Times] They also took on responsibility for security at
Chicago's Sears Towerfollowing the September 11, 2001 attacks. [cite web
title=About Us > History > Notable Cases
Other products - Identity Theft Shield
Kroll entered into a joint marketing agreement with legal service plan provider
Pre-Paid Legal Services, Inc.in 2003, to distribute an identity theftproduct to consumers, called the Identity Theft Shield, the first time Kroll offered a service to individuals. [cite web | title = Pre-Paid Legal Services To Add Identity Theft Benefits Provided By Kroll Background America | url = http://www.kroll.com/news/releases/index.aspx?id=80 | year = 2003 | accessdate = 2008-04-03 | publisher = ] As of June 30, 2006, Kroll had over 560,000 customers, according to Pre-Paid Legal's quarterly report. [cite web | title = Commission File Number: 001-09293, PRE-PAID LEGAL SERVICES, INC. | url = http://www.shareholder.com/ppd/EdgarDetail.cfm?CIK=311657&FID=311657-06-22&SID=06-00 | year = 2006 | accessdate = 2007-07-04 | publisher = United States Securities and Exchange Commission] In addition to the Pre-Paid Legal subscribers, Kroll's Identity Theft Shield serves about 500,000 other consumers.
* [http://www.kroll.com/ Kroll]
* [http://www.krollontrack.com/ Kroll Ontrack] , Kroll's electronic discovery, computer forensics, and ESI consulting subsidiary
* [http://www.ontrackdatarecovery.com/ Ontrack Data Recovery] , Kroll's data recovery services and software unit
* [http://www.krollfraudsolutions.com/ Fraud Solutions] , Kroll's identity theft and data breach solutions unit
* Carratu International Plc UK
Control Risks GroupUK
* Crisis Control Group, LLC USA
* The Ackerman Group USA
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