List of call centre companies

List of call centre companies

__NOTOC__The following is a list of notable call centre companies:

* Accenture [ [http://bwnt.businessweek.com/brand/2006/ Business Week Article] ] [ [http://www.house.gov/delauro/press/2004/accenture_06_01_04.html Statement of the Hon. Rosa DeLauro on $10 Billion Accenture Government Contract] ]
* Teleperformance [ [http://teleperformance.com] ]
* TeleTech [ [http://teletech.com TeleTech Corporate Web Site] ]
* Convergys [ [http://investor.shareholder.com/convergys/stockquote.cfm Convergys - Stock Quote] ]
* Home Shopping Network [ [http://www.dishnetwork.com/content/programming/channels/index.asp?NetwID=50220 Dish Network page on HSN] ]
* NCO Group [ [http://www.ftc.gov/opa/2004/05/ncogroup.shtm FTC 1.5 million dollar fine to NCO Financial] ]
* NuComm International [ [http://www.ccnmatthews.com/news/releases/search_comp2.jsp?compid=9960&pagesize=25&interval= NuComm International Press Releases (Independent Resource)] ] [ [http://www.bestjobsca.com/bt-empd-tiffanyfleming.htm Best Jobs Site talking about NuComm] ] [ [http://www.ccemployerofchoice.com/press_release_nucomm02.htm NuComm International Voted as one of the best Call Centres to work at in North America.] ] [ [http://www.itworldcanada.com/a/Network-World/cd066e3b-bfb0-4968-bf33-28b25aa798da.html IT World Canada Story on NuComm International] ] [ [http://www.crm2day.com/news/crm/EEppZZkuEysmyOzANd.php News Story on NuComm - CRM2Day.com] ] [ [http://www.canada.com/nationalpost/entrepreneur/index.html National Post (Newspaper) Article on Founder and CEO, Réal Bergevin] ]
* Sitel
* StarTek, Inc. [ [http://www.startek.com/Downloads/annualreport_2007.pdf 2007 StarTek Annual Report] ]
* TRG Customer Solutions [ [http://www.americanexecutive.com/content/view/6575/79/ American Executive article on TRG indentifying Pakistani headquarters and CEO Zia Chishti] ] [ [http://www.pasha.org.pk/members-detail.htm?page=2&cId=2218& TRG Headquarters, in Pakistan, article on investment business by Pakistan Software Houses Association "P@SHA"] ] [ [http://philadelphia.citysearch.com/profile/9016211/ Philadelphia City Search for TRG Customer Solutions] ] [ [http://www.hoovers.com/free/search/simple/xmillion/index.xhtml?query_string=trg+customer+solutions&which=company&page=1&x=80&y=18 Hoovers.com Articles on TRG Customer Solutions] ] [ [http://www.elsnet.org/orgs/3315.html Ellsnet.org listing for TRG Customer Solutions] ] [ [http://center.spoke.com/info/cDs4d/TrgCustomerSolutions centre.spoke.com listing for TRG Customer Solutions] ] [ [http://www.indeed.com/cmp/Trg-Customer-Solutions Indeed.com listing on TRG Customer Solutions] ] [ [http://www.secinfo.com/dvJxt.7jf.6.htm SEC Filing on Telespectrum Worldwide, now TRG] ] [ [http://www.ll.georgetown.edu/federal/judicial/dc/opinions/05opinions/05-1371a.pdf US Court of Appeals DC Circuit Labour Dispute Proceedings involving Telespectrum Worldwide, now TRG Customer Solutions] ]

See also

* Telemarketing

References

External links

* [http://www.heise.de/newsticker/Call-Center-Verband-sieht-wachsenden-Jobmarkt--/meldung/53400 Heise online article about growing market, 2800 call centres in Germany now employing 330000 people.]
* [http://www.onetoone.de/index.php?we_objectID=14045 Onetoone.de article about consumer advocates demanding tougher legislation for call centres in Germany]

Call centre trade associations

* [http://www.ccma.org.uk/ Call Centre Management Association - UK]
* [http://www.cca.org.uk/ Call Centre Association - UK]
* [http://www.ccma.asn.au/ Customer Contact Management Association - Australia]
* [http://www.icmi.com/ International Customer Management Institute - US]
* [http://www.ccma.ie/ Call Centre Management Association - Ireland]
* [http://www.teleplaza.com/trade.html Teleplaza listing of call centre industry associations]
* [http://www.callnet.ch/ Swiss Contact Centre Association]
* [http://www.ddv.de/ Deutscher Dialog Marketing Verband - Germany]


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